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C14 handle bar riser snapped off in my hands

B

bigblake

Big Wheel
I was replacing my rear tire last week and had my Connie in a locking wheel chock to help hold it up while working on it. When I was done I went to back her out of the wheel chock and she wouldn't budge. I tried again and snapped the left riser off right in my hand. Has anyone seen this before?
I ordered a new riser from the local Kawasaki shop that same day and had it in 3 days. I installed the new riser and upon inspection of the broken riser I noticed it cracked right at the corner where they machine the riser after it has been cast.
I called Kawasaki today and informed them of my problem as it is a huge safety concern and their reply was to send them pictures. I sent them 4 pictures and they say they cannot tell anything from the pictures and that I would need to take it and the bike to a dealer for inspection. I work 15 minutes from their headquarters and was simply trying to bring this concern to their attention.
any thoughts??
 
Take it to 'em Blake. Good Karma and you may get a warranty replacement. The life you save may be mine and I thank ya!  :beerchug:
 
Well first off, welcome to the forum, Blake! 

This is the third time I've seen someone write of this problem in here.  It sure does seem like a safety issue to me and I'm really glad you weren't hurt.  I'd recommend taking it to the Kawi shop just like the HQ asked.  Speaking as a professional computer geek, I have to admit that if I hear of a problem from a fellow geek, I take it much more seriously than if I hear it from a regular user.  Let the mechanic bring it to the attention of HQ.

Glad you didn't get hurt!
 
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