Vetterun
Big Wheel
Please forgive me if this is old news regarding dealer programming of FOB keys for the C14. I know much has been written by both detractors and fans of KIPASS. Prior to today, I would place myself in the neutral camp. I learned to carry both FOB keys, spare CR2025 batteries and take what other measures I could implement to avoid problems. Now, it seems like an interesting application of technology, but unnecessary, costly and aggravating.
I've owned many different rides since I was a teenager, but have always had at least one Kawasaki in the stable since 1972. Needless to say, I am a fan and put my money where I believe it does the most good. I consider my 2008 C14 to be the best purchase I have made. Recently, I managed to wash one of my two FOB keys, which proves how human I am and just how definitely not waterproof the devices are. My bad!
I purchased a replacement online, as I am extremely leary of having only a solo that could leave me with a 600 lb. stone, rather than my favorite toy. I tossed the baggie the new FOB key arrived in and went to dealer to have the unit programmed. After a 2-hour wait, I was asked if I had the package for the FOB. Trash was collected today and I knew the plastic bag was now a future archaelogical find, but unrecoverable by me. The service manager kindly showed me a Kawasaki dealer bulletin, which stated the FOB key could not be programmed without the registration number found on the package. The memo went on to say how much of a problem this had caused owners and that the parts department should tell each buyer to record the registration number in their owner manual or save the plastic bag. It said they were working to make this known to all future buyers with changes to packaging, the owners manual or some other notification process, but for now, verbal advice by the parts department would have to do.
I am more unhappy with myself than ever, but didn't have a clue that Kawasaki would have no means of programming or re-programming my expensive FOB keys. It seems amazing there is no central registry that can be accessed by dealers or the factory. There is no permanent way of bypassing KIPASS and I only wish I could have bypassed my mistakes. I hope this note helps some other owner avoid repeating my errors. At best, I can only hope to not add triple-jeopardy to my own score card.
Incidentally, I phoned Kawasaki directly and got the same feedback as provided by the dealer. The rep said KIPASS technology was a vendor component and that Kawasaki had no control over the implementation of the procedures or lack of any redundancy for the surprise registration number fiasco. Good luck!
:'(
I've owned many different rides since I was a teenager, but have always had at least one Kawasaki in the stable since 1972. Needless to say, I am a fan and put my money where I believe it does the most good. I consider my 2008 C14 to be the best purchase I have made. Recently, I managed to wash one of my two FOB keys, which proves how human I am and just how definitely not waterproof the devices are. My bad!
I purchased a replacement online, as I am extremely leary of having only a solo that could leave me with a 600 lb. stone, rather than my favorite toy. I tossed the baggie the new FOB key arrived in and went to dealer to have the unit programmed. After a 2-hour wait, I was asked if I had the package for the FOB. Trash was collected today and I knew the plastic bag was now a future archaelogical find, but unrecoverable by me. The service manager kindly showed me a Kawasaki dealer bulletin, which stated the FOB key could not be programmed without the registration number found on the package. The memo went on to say how much of a problem this had caused owners and that the parts department should tell each buyer to record the registration number in their owner manual or save the plastic bag. It said they were working to make this known to all future buyers with changes to packaging, the owners manual or some other notification process, but for now, verbal advice by the parts department would have to do.
I am more unhappy with myself than ever, but didn't have a clue that Kawasaki would have no means of programming or re-programming my expensive FOB keys. It seems amazing there is no central registry that can be accessed by dealers or the factory. There is no permanent way of bypassing KIPASS and I only wish I could have bypassed my mistakes. I hope this note helps some other owner avoid repeating my errors. At best, I can only hope to not add triple-jeopardy to my own score card.
Incidentally, I phoned Kawasaki directly and got the same feedback as provided by the dealer. The rep said KIPASS technology was a vendor component and that Kawasaki had no control over the implementation of the procedures or lack of any redundancy for the surprise registration number fiasco. Good luck!
:'(